We contracted a Siemens programmer to modify some software for us and do a start-up of the related job. He purchased the software and charged us for it because he didn't have v13 and needed it to modify the existing software. So we own the software - that isn't disputed.
Now we need the software to go to site to download a minor change to the HMI. He is willing to transfer the license but would like to avoid it because he then wouldn't be able to support us.
I've downloaded the .iso file and successfully installed it but it isn't licensed. The project file opened fine but when I attempted to open the relevant HMI screen, it said that no license was found and did I want to activate the trial license. I had the choice of STEP 7 or WinCC licenses to activate. It seemed I could only pick one, not both. I activated the WinCC trial license and the HMI screen opened successfully.
We're scheduled to go to site in 9 days time. I'm not the person who's going to site. So we need to install the software on a third PC.
Will this third installation be offered a trial license period?
Does the trial license offer full functionality for a limited time period, so that we'll be able to make the download next weekend?
If I have to transfer the license from our contractor to us, what is the procedure and can it be done remotely?
The contractor suggested ringing Siemens and telling them that the original PC was damaged and asking them for licensing information. I don't really want to do this as I don't like lying and I'm not very good at it. Any ideas what questions they'd ask me and what information I'd need if we decided to go this route.
Buying the software again, though it is obviously an option, isn't going to happen as our customer already owes us a 5-figure dollar sum from an invoice that's over 6-months past due and we're just trying to do enough to take away their objections to paying us, not that they're valid anyway.
The HMI part number is 6AV6647-0AF11-3AX0. Am I right in thinking that there is no option to download the program using a USB memory stick?
Thanks for any help and advice you can offer.
Now we need the software to go to site to download a minor change to the HMI. He is willing to transfer the license but would like to avoid it because he then wouldn't be able to support us.
I've downloaded the .iso file and successfully installed it but it isn't licensed. The project file opened fine but when I attempted to open the relevant HMI screen, it said that no license was found and did I want to activate the trial license. I had the choice of STEP 7 or WinCC licenses to activate. It seemed I could only pick one, not both. I activated the WinCC trial license and the HMI screen opened successfully.
We're scheduled to go to site in 9 days time. I'm not the person who's going to site. So we need to install the software on a third PC.
Will this third installation be offered a trial license period?
Does the trial license offer full functionality for a limited time period, so that we'll be able to make the download next weekend?
If I have to transfer the license from our contractor to us, what is the procedure and can it be done remotely?
The contractor suggested ringing Siemens and telling them that the original PC was damaged and asking them for licensing information. I don't really want to do this as I don't like lying and I'm not very good at it. Any ideas what questions they'd ask me and what information I'd need if we decided to go this route.
Buying the software again, though it is obviously an option, isn't going to happen as our customer already owes us a 5-figure dollar sum from an invoice that's over 6-months past due and we're just trying to do enough to take away their objections to paying us, not that they're valid anyway.
The HMI part number is 6AV6647-0AF11-3AX0. Am I right in thinking that there is no option to download the program using a USB memory stick?
Thanks for any help and advice you can offer.