paraffin power
Member
Hello
I've got a customer with a two year old machine, and he's telling me that on power up, the retentive data is being lost. This has just started happening, apparently.
Fortunately, it's all stored in recipes on the hmi, but it's too much trouble for him to press a button, of course.
I initially suspected the super-cap, but if this was playing up, would the user program be lost too?
Thanks for any insight.
Pp
I've got a customer with a two year old machine, and he's telling me that on power up, the retentive data is being lost. This has just started happening, apparently.
Fortunately, it's all stored in recipes on the hmi, but it's too much trouble for him to press a button, of course.
I initially suspected the super-cap, but if this was playing up, would the user program be lost too?
Thanks for any insight.
Pp