I have a customer with a Kinetix 350 servo drive. They were having issues with the old servo motor so they replaced the servo motor with a new one. Now the Axis light, (which used to be solid green), is flashing all the time. They have tried to reinstall the old motor, but no different results.
I have never done much with the Kinetix series of hardware. Looking at the manual it appears that means that the axis is initialzing, but it shouldn't do that indefinitely?
the system has a compactlogix as the main brain. I do not have the software for this plc. It looks to me like this is a drive configuration problem and not a plc issue.
I am not onsite yet, what should we try? Is there a setup procedure for a new motor? The manuals I have read do not give a lot of details. We'd appreciate any help. Thanks!
I have never done much with the Kinetix series of hardware. Looking at the manual it appears that means that the axis is initialzing, but it shouldn't do that indefinitely?
the system has a compactlogix as the main brain. I do not have the software for this plc. It looks to me like this is a drive configuration problem and not a plc issue.
I am not onsite yet, what should we try? Is there a setup procedure for a new motor? The manuals I have read do not give a lot of details. We'd appreciate any help. Thanks!