ryangriggs
Lifetime Supporting Member
Hi, we have a Wonderware InTouch 9.x setup which is reading some tags from a KEPDirect server.
I just added a new floating point tag to KEPDirect, and then added the tag to InTouch on the same machine. It works fine - can see the value and it updates with all the other tags.
Then I went to another machine and added the same tag. Also works fine.
Went to two other machines and added the tag. On these two, it always reports a 0.0 value, no matter what I have tried. I have verified the Access Name, the Tag Name, etc, and have directly compared it to the working systems. The settings are identical.
Also, all the systems are successfully reading *other* tags from the same KEPDirect server!
All machines are on the same LAN.
I have rebooted the machines, restarted the SuiteLink services, etc. and it continues to report zero.
Incidentally, the dotfield .QualityStatus reports "Good" (3) on the working machines and "Bad" (0) on the non-working machines.
Does anyone have any ideas what I'm missing here?
Thanks!
I just added a new floating point tag to KEPDirect, and then added the tag to InTouch on the same machine. It works fine - can see the value and it updates with all the other tags.
Then I went to another machine and added the same tag. Also works fine.
Went to two other machines and added the tag. On these two, it always reports a 0.0 value, no matter what I have tried. I have verified the Access Name, the Tag Name, etc, and have directly compared it to the working systems. The settings are identical.
Also, all the systems are successfully reading *other* tags from the same KEPDirect server!
All machines are on the same LAN.
I have rebooted the machines, restarted the SuiteLink services, etc. and it continues to report zero.
Incidentally, the dotfield .QualityStatus reports "Good" (3) on the working machines and "Bad" (0) on the non-working machines.
Does anyone have any ideas what I'm missing here?
Thanks!
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