FactoryTalk View SE Alarm Event Disconnected from Summary?

[christiansalazar]

I have a issue with my alarm summary/banner where it losses connection to the Alarm Server. It's kind of weird because when I click on the server status it says its active.... Look at my attached images I have added an image that's connected and one that's not connected.

I have several solutions to try. However, it would be nice to flash something on the screen if its "Not Connected" does anyone know how this could be accomplished?

This is the technote (ID: QA53324 | Access Levels: TechConnect
FactoryTalk View Studio: Cannot connect to Tag Alarm and Event Server Unable to load Alarm Configuration) related to my issue. Again, I am not worried about fixing it I am worried about the lack of notification since it's a tiny icon in the corner. Who knows how long the machine has run without alarms displaying on the summary screen.

lastly this has nothing to do with server status! like I mentioned above the server was showing active with no faults.......

 

[Kalai_h4]

Same issue how connect it?

 

[appraiserotter]

Flash a Warning Graphic:

One way to draw attention to the issue is by implementing a flashing or blinking warning graphic on the screen when the connection is lost. This can be achieved using animations and visibility settings in FactoryTalk View Studio.
Use Dynamic Graphics:

Create dynamic graphics that change based on the status of the Alarm Server. For example, you can design a graphic element that displays "Connected" when the connection is active and switches to "Not Connected" when there's an issue.