15.6" touch screen

walkir · Oct 24, 2022

Can you suggest any good quality 15.6" touch screens with DVI?
I have several machines using CP2916 from Beckhoff but they start braking one after another. So far I had to replace 10 of them, lead time from Beckhoff is 36 weeks and prices are also not the best. I would need something more reliable, looks like Beckhoff hardware quality is very poor.

OkiePC · Oct 24, 2022

https://www.hopeindustrial.com/products/panel-mount-monitors/15-panel-mount-monitor/

It's been many years since I used them, so no idea on lead times.

mendonsy · Oct 24, 2022

You might look at Maple Systems. I have not used their 15.6" models but I have had good luck with their smaller ones.

harryting · Oct 24, 2022

Huh, Beckhoff is German, isn't it?

Supply chain issue everywhere but i would check Onlogic and Advantech first.

RET · Oct 25, 2022

Try Arista.

https://goarista.com/products/product_details.php?pn=ADM-1815AP

JesperMP · Oct 25, 2022

walkir said:
Can you suggest any good quality 15.6" touch screens with DVI?
I have several machines using CP2916 from Beckhoff but they start braking one after another. So far I had to replace 10 of them, lead time from Beckhoff is 36 weeks and prices are also not the best. I would need something more reliable, looks like Beckhoff hardware quality is very poor.

I am not using Beckhoff, but another department in my company is switching over to Beckhoff panels due to availability issues with Siemens IPCs.
Out of interest, what is it that is breaking on the Beckhoff Touch panels ?

janner_10 · Oct 25, 2022

10 faulty screens sounds like something at your facility rather that a manufacturing problem.

walkir · Oct 25, 2022

JesperMP said:
I am not using Beckhoff, but another department in my company is switching over to Beckhoff panels due to availability issues with Siemens IPCs.
Out of interest, what is it that is breaking on the Beckhoff Touch panels ?

Touch screen stops working, display is still fine but it is not responding for touch input.

We have horrible lead times for all Beckhoff equipment and everything is braking after 2 years. So I am heavily looking into alternatives.
They advertise a lot but not deliver promised quality.

JeffKiper · Oct 25, 2022

I've used Hope industrial touch screens for that last several years if its a PC application. 23" screen is around $1k, they are usually in stock.

10 screens sounds like an environmental issue. I would ASSuME that they are hitting the screen and killing the touch cells.

I had 1 customer that would give them a USB mouse and keyboard when they broke a screen. Every now and then I would put in a 7" screen inplace of a 15" screen. He did that as a reason for the employees to treat the equipment better .

LadderLogic · Oct 25, 2022

walkir said:
Touch screen stops working, display is still fine but it is not responding for touch input.

Strange, Beckhoff's stuff is typically very reliable. Did you guys talk to Beckhoff about this?

Steve Bailey · Oct 25, 2022

Have you asked a Beckhoff rep to come in and evaluate your situation? Are these on machines you built yourself or did they come from different vendors? What sort of environment are they deployed in?

If the underlying problem is with the application or the environment you could spend a lot of time and effort migrating to a new platform that might not perform any better.

walkir · Oct 25, 2022

It is in a clean room, and yes, Beckhoff have seen it... No comments from them we just RMA everything. We have touch screens in the same room from other manufacturer but they don't make it in 15.6" size.
So definitely it is problem with Beckhoff hardware quality.

ASF · Oct 26, 2022

I've used Hope Industrial and Advantech with good results.

LadderLogic · Oct 26, 2022

walkir said:
It is in a clean room, and yes, Beckhoff have seen it... No comments from them we just RMA everything. We have touch screens in the same room from other manufacturer but they don't make it in 15.6" size.
So definitely it is problem with Beckhoff hardware quality.

We’ve been using Beckhoff CP3915 in cleanroom environments a lot and they always worked well. Of course, if you must have panel-mount form factor, this will not do

walkir · Nov 30, 2022

Just to close the topic, we decided to go with Siemens Screens, they have similar format and looks much better and have 10th of the lead time.

15.6" touch screen

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